Copy of FAQs
Simply send us an email within 12 hours. Please be sure to include your order number! If it is the type of equipment, housing type or color you are adjusting, please also let us know the details in the email.
If you have received an order confirmation email from us, your order has been placed successfully! You can also log in to your account to view your order history and search for your most recent orders.
Order confirmation emails may end up in your spam/junk mail folder. If you still cannot find the order confirmation email, please send us an email and we will investigate further.
You can select the items you like and add them to your shopping cart. Then choose the shipping method and wait for the shipment to ship.
If your order is missing, please notify us within 90 days of purchase. We will be happy to follow up and investigate for you. Further arrangements will be facilitated. If the initial date of such inquiry/request is more than 90 days after the purchase, no refund will be issued for the lost package.
Please send us an email here with more details and we will follow up.
We offer a 6-month limited warranty on FYY-branded products purchased from our website, including a one-time replacement of the same product within the warranty period. Within 6 months of the initial purchase date, if you find a problem with your item, simply take a picture of the defect and contact us immediately. We will work with you to ensure your satisfaction. Limitations of our warranty.
01. Any damage caused by accidental or unauthorized modifications is not covered by our warranty.
02. After the 10-day no-questions-asked period, the 6-month warranty will not be refunded.
03. Our warranty does not cover any devices (e.g. cell phones, tablets, etc.) except for FYY branded products.
04. Shipping and courier shipping costs are non-refundable.
05. There are no replacements or refunds for lost or stolen items.
If your product is discontinued or out of stock, it may be replaced with a similar option and FYY reserves the right to make the final decision.
Different cases are made from different materials, but mainly contain PU Leather, TPU and PC.
The weight of phone cases varies depending on the case types selected as they are made with different materials.
The thickness of your phone case depends on the type of case you choose.
Recipient mainstream attachment Tool advancement receipt, comprehensive paypal, shop pay, Google pay, Apple pay, Mastercard, JCB, Visa, American Express
If the error message appears, it may be because.
-The debit card cannot be used for this type of payment
-Your bank has declined the transaction due to suspected fraud
-The card is not active for international transactions
Please use another card to solve the problem. If the problem persists, please contact your bank for assistance.
Please ensure that all information entered is 100% correct and that there are no spelling errors. Please also avoid using the short form City and do not include the State information in the City input box. If the details are correct but you still cannot pay, please contact us and we will get back to you as soon as possible.
Shipping & Delivery
Yes, we provide global shipping!
For standard shipping, orders will be delivered by the national postal service of the destination location. For shipping outside the United States, you might be required to sign on the package to receive the item and thus please choose an address that someone is available to receive the package during business hour.
For expedited shipping, orders will be shipped using various delivery services, depending on the destination. The shipping fee may varies by destination and the size of your order. Shipping fees and the service provider will be shown upon checkout.For standard shipping, orders will be delivered by the national postal service of the destination location. For shipping outside the United States, you might be required to sign on the package to receive the item and thus please choose an address that someone is available to receive the package during business hour.
For expedited shipping, orders will be shipped using various delivery services, depending on the destination. The shipping fee may varies by destination and the size of your order. Shipping fees and the service provider will be shown upon checkout.
We strive to ship your order as soon as possible using the shipping method you choose，Our goal is to have your order shipped from our factory within 1-3 working days. However, if we spend extra time to check/complete your items, especially during the peak season around the end of the year, please be patient.
In addition, the items you ordered may be out of stock, although we are doing our best to prevent this from happening. If this happens, we will definitely notify you as soon as possible.
If you have any questions about the delivery time, please contact our customer service team.
For most countries/regions in the world, express shipping will deliver the package to you within 7-15 working days from the date of shipment. Sometimes delivery may take longer. Therefore, please refer to the estimate shown on the express service tracking page。
Your FYY products will be delivered directly to your home. On rare occasions, home delivery is not available in individual cities/regions/countries.
Click "Track Order" in the bottom menu bar, enter your order number, you can check the status of your order
Returns & Exchanges
Sure! We're 100% committed to making you happy. If you wish to return your item(s), please contact us with the reason of return, within 30 days from receiving your order (according to the delivery date on the tracking record, if applicable), and Please contact us and state the reason for your return and we will guide you through the return process.! We only accept one-time exchange. Returns without prior communication with us will not be accepted.
Please note that shipping and courier shipping costs are non-refundable. Any discounts applied to the minimum purchase requirement may no longer apply after the products in the order have been removed. For discounts applied to second/subsequent items, the discount will be removed when the order is partially returned and the original price will be charged for unreturned items. Shipping charges may also apply.
Returns will be refunded in the same manner as your original payment. If the payment was made with a credit/debit card or bank account, PayPal (our credit card settlement service provider) may require an advance period to process the credit transaction with your bank.
Please note that the customer is responsible for all costs involved in the return of the goods. Returning a package remains the responsibility of the customer until we receive it. Therefore, customers are advised to take the necessary precautions when returning a parcel by using a registered and traceable service.
Terms & Conditions
TERMS OF SERVICE
This website is operated by fyystore. Throughout the site, the terms “we”, “us” and “our” refer to fyystore. fyystore offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall fyystore, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless fyystore and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of NO.1 Changyaoling,Huangbian South Road,Baiyun District Guangzhou Guangdong CN 510130.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at firstname.lastname@example.org.
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some cookies installed on your device. In addition, when you browse the Site, we collect information about the individual pages or products you visit, which websites or search terms led you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "device information".
1.What is personal data?
For the purposes of this policy, personal data means and includes your name, telephone number, address, email address, online identifier and any other data that identifies you directly or indirectly.
2. Personal data that we collect
2.1 Information that is voluntarily provided to us. When you visit our website, place an order, make a purchase, register or create an account with us, when you interact with our customer service to receive support or provide us with feedback, when you subscribe/participate in our surveys/reviews or marketing activities (e.g., subscribe to our newsletter/mailing list, contests and sweepstakes, etc.). The personal information we obtain and collect includes：
Contact information (i.e,your name, phone number, postal address, email address, birthdayand any other personal data)Detailsofpurchase/orderyour made and your purchase historyYour payment information, such as billing address, credit card information and other information requiredforplacingorder ortocompletethepurchaseYour consumer behavioursand habitsInformation and reason ofcontacting our customer service, and communicationcontentbetween you andour customer service
2.2 Information Automatically Collected By Us.
When you visits our Website, or when you interact with our emails or advertisements on our Website, or other sites, certain information are automatically collected by cookies or other tracking technologies:
Internet protocol (IP) address and other device identifiersYour login information, browser type, browser plug-in types, operation system, time zone settingInformation about your visit of our Website pages (e.g, products you searched or viewed for, the amount of time you spend on each page, crashes and download errors and response times)
For more details, please refer to the FYYstore Cookies Policy for more details. You may adjust your browser settings to decline cookies or limit certain tracking. However, such change, adjustment or limitation may impact your experience of certain services/features on our Website, or you may not be able to take full advantage of our offerings.
2.3 Information Collected from Third-Party Sources. We also obtain and collect certain information about you from third-party sources, including social media, third-party applications and similar technologies. This information may include your name, username, postal address, telephone number, email address, demographic information, habits, preferences, interests and any other publicly observable data.
3.How we use your personal data
3.1 To enter into a contract with you. We use and process your personal data to enter into contracts with you and to fulfil our contractual obligations, including processing orders and payments placed by you, or to take the steps you have requested to enter into a contract.
3.2 For our legitimate interests. We use and process your personal data for our legitimate interests and our interests will not be overridden by your interests, fundamental rights or freedoms. Our legitimate interests include.
Managing your registered account or membership with usOperating and developing our business activitiespursuing and conducting general marketing and promotional activitiesproviding you with our customer service, such as after-sales service, answering your questions, and providing you with requested products, services, or informationInvite your feedback to improve our products, services and websiteConducting research, reviews and analysisadminister and manage our accounts and recordsprevent or detect fraud and abuse of our website
3.3 Based on your consent. In addition, based on your consent, we may also use and process your personal data for other marketing purposes.
communicating with you about updates to our productsTo provide the types of products that may be of interest to you, including tailored advertisingTo personalize and customize your website experience
4. Who and how we share your personal data
We do not sell your personal data. We do share your personal data in the following ways.
4.1 Authorized Persons. In FYYstore, only duly authorized persons may access your personal data as necessary to perform their duties for the purposes set forth in Section 2 above.
4.2 Other Third Parties. In addition, we may share your personal data with the following third parties.
4.2.1 Service providers, including :
(a) web hosting, analytics and related services
(b) payment processing.
(c) order fulfillment and shipping, and
(d) fraud protection and credit risk reduction, and
(e) service provider representatives for our marketing services. Service providers are contractually obligated not to use, share or disclose your personal data except as necessary to provide services on our behalf or to comply with applicable laws and regulations.
4.2.2 Advertising partners, who will be allowed to set up cookies or other tracking tools to collect information about your activities on our website. We may also share certain selected personal information with them, such as purchase history and demographic information. They may use the information they collect for "interest-based advertising" and "online behavioral advertising," which is the delivery of tailored or targeted advertising to you on other websites.
4.2.3 Trusted third parties, where disclosure is required
(a) To protect the security or integrity of our databases or our Site.
(b) To pursue legal action (for example, against pirated, counterfeit or unauthorized products) and to take precautions to avoid liability.
(c) In connection with the management of our business and operations.
(d) To the extent permitted by applicable law, in the event of a sale, merger, reorganization, change in control or any other similar event.
(e) To the extent required by applicable law or regulation, to the extent compatible with this Privacy.
4.2.4 Business partners with whom we may collaborate to offer discounted products
5.Transfer of personal data
Outside of the country of origin. Your personal data may be transferred outside of the country in which it was originally collected and may be shared within the Group and with third parties located in other jurisdictions that may not have similar data protection laws. All such transfers of personal data will be subject to applicable data protection laws.
6.Security and Retention
6.1 Security. We take the security of your personal data very seriously and are committed to protecting it. We take appropriate technical and organizational measures to protect your personal data from accidental loss, unlawful or accidental destruction, alteration, unauthorized disclosure or access. However, no electronic transmission or storage of information is 100% secure. While we will use commercially reasonable efforts to protect your personal information, we cannot guarantee its absolute security and any transmission of your personal information over the Internet is at your own risk. In order to best protect your personal data and information, we recommend that your equipment should be protected (i.e.
6.2 Retention. We will retain your personal data for as long as necessary to achieve the purposes set forth in this policy and in any event within the statutory limitation period set forth in applicable law.
7.Your rights with respect to your personal dataYour right to.
Obtain a copy of your personal dataAccess, correct and update your personal dataRestrict our use and processing of your personal dataobject to our use and processing of your personal data for direct marketing and other purposes on the basis of "legitimate interests"request the deletion of your personal datarevoke the consent previously given to usnot be bound by decisions based solely on automated processingfile a complaint against us with your local data protection supervisory authority
You can exercise any of these rights by sending us an email with the subject "Personal Data Rights" ( email@example.com ). We will take steps to verify your identity by providing us with your name, email address and proof of identity. We may also contract with you to provide certain information for verification purposes. We will fulfill your request as described above at no cost to you, but we reserve the right to charge a reasonable fee or not act on a request if it is manifestly unfounded or excessive, to the extent permitted by law.
8.Links to social media platforms and other websites
8.1 Social Media Platforms.
Our website contains social media plugins, includingInstagram, Facebook, Twitter, Pinterest and tiktok. if you interact with these plugins, your activity on our website will also be available to these social media platforms. We have no control over these social media platforms and do not endorse or make any representations about third-party websites/apps, and we are not responsible for their privacy practices or content. We encourage you to read the privacy policies of such social media platforms with which you interact.
8.2 Other Sites.
9.Child privacy protection
We are concerned about the safety of children when using the Internet. Our services and website are not directed to children under the age of 13 and we do not knowingly collect personal information from children under the age of 13. Children should obtain their parents' consent before providing personal information. If we learn that personal information has been collected from a child under the age of 13 without parental consent, we will remove such information from our files as soon as possible and cease and desist from registering the child's account/membership. If you are concerned about your child's use of our site, we recommend that you use web filtering technology to monitor your child's access to our site.
If you become aware that your child has provided us with personal information without your consent, please alert us at firstname.lastname@example.org, under the topic "Children's Privacy".
10.Last Modification Date and Changes
This version of the Policy was last modified and became effective on December 26, 2021. We may change or modify our Policy from time to time to reflect changes in our privacy practices. If there are any modifications or changes, we will update the most recent version effective as of the date of last modification. For any material changes, we will post a prominent notice on our website and, where required by applicable law, we may also notify you of such material changes and obtain your consent.
11.Questions and Concerns
If you have any questions, concerns, complaints, feedback or comments about this policy, please contact our Data Protection Officer at email@example.com. We will endeavor to respond to your request and address your concerns as soon as possible.
Last Modified: December 26, 2021
1.What is a cookie? A cookie is a small data file that is sent to your browser and stored on your computer's hard drive, cell phone, or other device. A "first-party cookie" is a cookie set by the website owner to make the website work properly, run more efficiently, and provide reporting information. "Third party cookies" are cookies set by other third parties to allow third party features/functions to work on our website, such as website analytics and advertising. In addition, they can recognize your device when you visit or interact with our website, and when you visit or interact with other websites. cookies can also be divided into "session cookies" and "persistent cookies "These are automatically deleted when you close your web browser and will last for more than one visit. When you reopen your browser, the site with these cookies will recognize you.
2.The types of cookies we use.
2.1 Absolutely Necessary and Functional Cookies - These cookies are necessary for basic site functionality and to provide you with services on our site, i.e. to allow you to visit our site, to identify you when you log in to register for an account, and to allow you to use site features such as as shopping carts and protected customer account pages. If you choose to disable these cookies, you will not be able to place orders. These cookies are first-party and session cookies.2.2 Performance and Functionality Cookies - These cookies are not absolutely necessary, but can enhance the performance and functionality of the site by tracking usage on the site. For example, they allow us to remember your site preferences. If you choose to disable these cookies, certain features, such as personalization features, may not be available. These cookies are also first-party cookies and may be session or persistent.2.3 Analytics and customization cookies - These cookies collect information about how you use the site, such as the pages you visit, and help us customize the site for you. They also include analytics that allow us to obtain statistics about site visits and the effectiveness of marketing campaigns. The information so collected is aggregated and these cookies do not collect any personally identifiable information. These cookies are a mix of first-party and third-party cookies, and can be either session or persistent. Third party cookies include pinterest.com, facebook.com, and twitter.com.2.4 Advertising and marketing cookies - These cookies collect information to create ads tailored to your interests on our website, social media platforms or other websites. They recognize your preferences and analyze your online interactions with us. If you choose to disable these cookies, it may result in receiving ads that are not relevant to you. These cookies are a mix of first-party and third-party cookies, and can be either session or persistent. Third party cookies include naver.com, line.me, shop.pe, doubleclike.net, linksynergy.com, facebook.com, twitter.com, and bing.com.2.5 Social Media Cookies - These cookies enable you to connect to third-party social media networks and share content from our site to social media networks. If you choose to disable these cookies, you will not be able to effectively connect to social media networks and share content. These cookies are a mix of first-party and third-party cookies, and can be either session or persistent. Third-party cookies include pinterest.com, facebook.com, and twitter.com.
Google Analytics.We use Google Analytics to collect information about how you use our website. information generated by the cookie about your use of our website, such as when, where and how often you visit our website, including your IP address, will be transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf to analyse your use of our website and compile reports on the activity on our website and other internet usage on our behalf. The information communicated by your browser in Google Analytics will not be combined and associated with any other data held by Google. You can opt out of being tracked by Google Analytics at any time. For more information, please visit: http : //tools.google.com/dlpage/gaoptout.
4.How to manage your cookies.
You can set your browser to notify you when you receive a cookie, and then you can decide whether to accept it. In addition, you can always choose to accept or decline cookies by changing your web browser settings, and you can delete cookies.
The following are links to certain browsers that contain detailed information about cookie settings.
ChromeFirefoxInternet Explorer 7 and 8Browser 9Apple ChromeOpera
Please note that if you disable cookies altogether, our website may not function properly and may affect your experience with certain services/features, or you may not be able to take full advantage of our offerings.
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